SNAP PCF ran our annual survey to measure parental satisfaction of local SEND services between October to November 2020. We would like to thank the 636 parent carers who took the time to complete this.

SNAP Parent Carer Forum Steering Group has written a report to highlight the current level of parental satisfaction within Central Bedfordshire. This should be read in conjunction with the survey results which are drawn from the responses of 636 parent carers (please see below). We have compared the current survey data with that collected in November 2019, to measure any progress made.

Parents have completed the survey to reflect and share their lived experience, which must be valued, respected, and most importantly acted upon. We have reported the finding to Central Bedfordshire Council, the Bedfordshire Clinical Commissioning Group, Cambridge Community Health Services, East London Foundation Trust, the Department for Education and NHS England. We will continue to push the SEND agenda for our families and work towards the improvements needed as part of the Written Statement of Action (WSoA)

SNAP PCF report on the November 2020 Survey with data and comments Final

Survey 2020


SNAP Parent Carer Forum ran a survey in 2018 to review the satisfaction levels of parents in Central Bedfordshire regarding the services they receive to support their families. The results of this survey and our report can be found on this page. We wanted to update the survey results and with OFSTED and the CQC carrying out a Joint Area SEND Inspection during November 2019.

154 parents completed the survey, there were only a few days to do so as we needed to collate the information for the inspection in a very short period of time.  We would like to thank parents for completing the survey as it is vital we hear parents views.

We have shared the survey results, families feedback that we had received in the last 12 months and our report with OFSTED Inspectors on the 18.11.2019. SNAP PCF has also shared the report and data from our survey with Central Bedfordshire Council and the Bedfordshire Clinical Commissioning Group to ensure they hear the voice of the families in Central Bedfordshire with the aim to coproduce an improved service in the future.

1. SNAP PCF SEND Survey Report

Ofsted CQC survey

Strategy Meeting with the Local Authority and Health Partners

Thank you to everybody who completed our Satisfaction with SEND Services in Central Bedfordshire survey.  SNAP assembled all the data into a presentation and report which we delivered to key partners from Health, Social Care and Central Bedfordshire Council.  Having carefully removed any and all data that could identify individuals, we felt privileged to be able to present every single parent comment from the survey, as a true reflection of the parent voice.  The results will also influence the direction and priorities of SNAP as a forum.

19.6.18 Strategy meeting Survey Presentation_

Report from the Satisfaction survey

Strategy meeting parents answers

Strategy meeting question part 2.